28% of ICS/OT Systems Still Lack an Incident Response Plan – Is Your Organization at Risk?

TL;DR: 28% of critical ICS/OT systems lack an incident response plan, leaving them wide open to catastrophic cyberattacks. The 2024 SANS ICS/OT Cybersecurity Report sounds the alarm: while cloud and multi-factor authentication adoption rise, critical gaps remain in skilled personnel, network visibility, and budgets that prioritize real risks. Ready to secure your infrastructure? This report breaks down urgent steps to close the gaps and defend vital systems.


Critical Infrastructure at Risk – Are ICS/OT Systems Prepared for Today’s Cyber Threats?

Industrial Control Systems (ICS) and Operational Technology (OT) form the backbone of modern infrastructure, driving everything from power plants to manufacturing lines. Yet, in the face of escalating cyber threats, a surprising 28% of these systems lack a dedicated incident response plan, leaving critical infrastructure exposed to potentially catastrophic attacks. This alarming statistic is part of the findings from the 2024 SANS ICS/OT Cybersecurity Report, an in-depth survey of over 530 industry professionals. The report sheds light on the state of cybersecurity within ICS/OT environments, covering emerging trends, persistent challenges, and actionable recommendations for shoring up defenses.

As we explore this report, we’ll dive into the latest in ICS/OT security, examining why incident response plans are crucial and how your organization can bridge the gaps. By adopting best practices, embracing proactive defense strategies, and investing in skilled talent, organizations can protect themselves against the rising tide of cyber threats. Read on for a deeper look into the SANS findings and strategies to strengthen ICS/OT security.


I. ICS/OT Incident Response: A Vulnerability Too Big to Ignore

The fact that nearly one-third of ICS/OT systems operate without a robust incident response plan exposes organizations to serious risks. Without a formal response strategy, an organization’s ability to handle, mitigate, and recover from an incident is significantly diminished. The survey reveals a disparity in preparedness: while 56% have incident response plans in place, only a minority rigorously test these plans quarterly or monthly. Testing frequency has been shown to correlate with readiness, yet many organizations fall short of these standards.

Key Risks of Lacking an Incident Response Plan

  • Delayed Detection and Containment: Without a response plan, incident detection and containment can take longer, leading to deeper infiltration and broader impact.
  • Operational Downtime: In industrial settings, where processes are often continuous, any halt in operations due to cyber incidents can have costly repercussions.
  • Inadequate Manual Operations Training: Respondents with regular testing are more likely to operate effectively in manual mode if their systems go offline. Those without tested plans, however, risk being unprepared when quick, decisive action is needed.

For ICS/OT environments, a tailored incident response plan is vital. Unlike IT systems, ICS incidents impact both cybersecurity and physical processes, so every facility should have clear steps and scenarios to handle specific threats. Organizations can benefit from adopting tabletop exercises and hands-on simulations to train staff, improve detection capabilities, and reduce response times.


II. Defensible Architecture: Building Stronger Boundaries in ICS/OT Systems

A well-defined, defensible architecture is foundational for ICS security. According to the SANS report, network segmentation between IT and OT networks is the top priority for building a secure architecture. When these networks are tightly linked without adequate boundaries, threats from IT systems can easily spill over into OT systems, where critical operations are at stake.

Core Elements of a Defensible ICS Architecture

  1. Network Segmentation: Separating IT and OT environments to prevent crossover of threats. Segmenting networks by function and sensitivity can help reduce exposure.
  2. Strong Access Controls: Multi-factor authentication (MFA) is increasingly common, but secure access to OT systems requires additional measures, such as jump boxes and regular access audits.
  3. Visibility and Monitoring: Regularly monitoring ICS networks allows organizations to detect anomalies early. Yet, 12% of organizations lack any visibility into their ICS networks, leaving them vulnerable to undetected threats.

With ICS systems increasingly interconnected, organizations should take a “zero trust” approach, requiring verification at every access point. This mindset shift, alongside a well-defined defensible architecture, adds a protective layer that reinforces ICS resilience.


III. ICS Network Monitoring: Gaining Real-Time Visibility in OT Environments

The SANS report highlights how crucial it is for organizations to monitor ICS networks continuously. Despite this need, only 26% of respondents report extensive monitoring capabilities in their ICS environments, while more than half have only limited monitoring in place.

Benefits of Enhanced Network Monitoring in ICS

  • Faster Detection: Organizations with extensive monitoring detect incidents quicker, often within six hours, which significantly reduces potential damage.
  • Improved Incident Response: By having continuous visibility, security teams can spot irregular activities, enabling swift response.
  • Layered Defense Strategy: Network monitoring, coupled with endpoint detection, anomaly-based detection, and trained ICS threat hunters, creates a multi-layered defense.

Think of ICS network monitoring as a security camera in a facility—it gives security teams the visibility they need to detect and respond to suspicious behavior. Implementing ICS-specific monitoring tools that understand industrial protocols and processes is essential for effective incident detection and response.


IV. Workforce Development: Bridging the ICS Cybersecurity Skills Gap

A skilled, ICS-trained workforce is as important as the technology deployed. According to the SANS report, over half of ICS/OT professionals lack certifications, and the ICS workforce is relatively young in experience. This lack of formal training and expertise can hinder an organization’s ability to prevent and respond to cyber threats effectively.

Strategies to Develop ICS/OT Talent

  1. Certification Programs: Encouraging employees to obtain certifications, such as GIAC certifications for ICS/OT, can build foundational skills.
  2. Mentorship and Knowledge Transfer: With ICS security being an emerging field, mentorship programs can help newer professionals gain practical, hands-on insights.
  3. Continuous Training: Cyber threats are dynamic, so ongoing training—such as red and purple teaming exercises—keeps teams prepared for evolving threats.

To build a resilient ICS cybersecurity program, organizations need to invest in developing skilled teams. Organizations can look to industry partnerships and certification programs, as well as incentivize skill-building through targeted workshops and real-world simulation training.


V. Technology and Budget Allocation: Balancing Investment Priorities

While the need for ICS-specific technology is recognized, there is a concerning disconnect between budget allocation and perceived risks. Many organizations prioritize technology investments but overlook workforce training and incident response, despite human factors being a top concern. This misalignment can leave organizations vulnerable to insider threats or operational delays due to untrained personnel.

Smart Budget Allocation Tips

  • Balance Tech and Training Investments: Security budgets should allocate funds for both technology (for protection and detection) and training (for response readiness).
  • Invest in Incident Response Testing: Organizations that regularly test their incident response plans are better equipped to handle crises. Allocating budget here is as essential as investing in advanced detection tools.
  • Prioritize Risk-Based Vulnerability Management: Managing vulnerabilities based on risk, rather than blanket patching, allows organizations to focus on assets that are critical to operations.

The best security plan is one that accounts for both tools and training. In an ICS setting, even the most sophisticated technology needs skilled hands and minds behind it. A well-rounded budget that supports workforce development alongside technology acquisition is a smart investment in resilience.


The ICS sector is cautiously adopting emerging technologies like cloud computing and artificial intelligence (AI). The report notes a significant uptick in cloud adoption for functions like remote monitoring and disaster recovery, but regulatory and security concerns still pose barriers, especially in the energy sector. Meanwhile, AI adoption is in its infancy, with only 10% of respondents actively using AI in their ICS environments.

The Road Ahead

  • Cloud: Companies should evaluate the benefits and risks of cloud for ICS, prioritizing data security and regulatory compliance.
  • AI and Machine Learning: AI holds promise for predictive maintenance, anomaly detection, and enhancing incident response, but controlled testing environments are advisable.
  • Zero Trust Architecture: A zero-trust approach can strengthen cloud and AI integrations by ensuring every action within these systems is verified and logged.

The future of ICS/OT security lies in embracing these technologies thoughtfully. Organizations that conduct risk assessments, pilot projects, and continuously evaluate their cloud and AI initiatives will be best positioned to integrate new technologies safely.

Bar chart displaying key ICS/OT cybersecurity metrics from the 2024 SANS report, including statistics on incident response plan adoption, workforce experience, and network monitoring levels. Distinct colors represent each metric, with percentages labeled directly on each bar to provide a quick visual comparison of current security practices in ICS/OT environments.
This bar chart visualizes critical ICS/OT cybersecurity statistics from the 2024 SANS report, highlighting areas such as incident response readiness, workforce training, and technology adoption. The data underscores the urgent need for robust security measures across industrial systems, offering insights into where organizations are excelling and where improvements are needed to secure critical infrastructure.

FAQs

What is the difference between ICS and OT, and why are they critical to cybersecurity?

ICS (Industrial Control Systems) and OT (Operational Technology) are terms often used interchangeably, but they serve specific functions. ICS refers to a system or network of devices that control industrial processes, such as manufacturing or power generation. OT encompasses all hardware and software that detects or causes changes through direct monitoring or control of physical devices, processes, and events. Both are essential to infrastructure security because they manage systems that, if compromised, can impact safety, productivity, and even public health.

Why are incident response plans essential for ICS/OT systems?

Incident response plans are crucial for ICS/OT environments because they provide structured procedures to detect, contain, and recover from cyber incidents. Given the potential safety and operational impacts, these plans minimize downtime and help ensure safe, effective responses in emergencies. Without a dedicated incident response plan, industrial systems are left vulnerable to prolonged and costly disruptions.

How does network segmentation enhance ICS/OT security?

Network segmentation strengthens ICS/OT security by isolating critical systems from other parts of the network, particularly IT networks, to limit the spread of threats. This “divide and protect” approach means that if an attacker gains access to one segment, they cannot easily breach other critical parts of the infrastructure, reducing the risk of widespread damage.

What role does cloud adoption play in ICS/OT cybersecurity?

Cloud adoption in ICS/OT environments enables remote monitoring, data storage, and disaster recovery capabilities, offering scalability and flexibility. However, cloud adoption must be managed carefully due to security and regulatory concerns. Proper implementation, including risk assessments and secure cloud architectures, is essential to ensure the benefits without compromising security.

Is artificial intelligence (AI) beneficial for ICS/OT security?

Yes, AI holds potential for ICS/OT security, particularly in predictive maintenance, anomaly detection, and faster incident response. While only a small percentage of ICS/OT organizations currently use AI, its capabilities in identifying patterns and unusual activity can improve threat detection and response. However, AI should be tested in controlled environments before full implementation to assess its impact on critical systems.

What are the most important skills for ICS/OT cybersecurity professionals?

ICS/OT cybersecurity professionals need a unique blend of IT and industrial process knowledge. Key skills include network security, incident response, threat intelligence, risk assessment, and knowledge of industrial protocols. Certifications in ICS/OT cybersecurity are also highly valued, as they provide foundational skills specific to critical infrastructure security.

How does zero-trust architecture benefit ICS/OT environments?

Zero-trust architecture is a security framework that requires verification for every user, device, and network trying to access a system, assuming no inherent trust within the network. For ICS/OT environments, zero-trust can mitigate risks by preventing unauthorized access to critical systems, even if the attacker gains initial access to the network. This approach adds a robust layer of security, especially in highly interconnected systems.

How can organizations address the ICS cybersecurity workforce gap?

Organizations can address the cybersecurity workforce gap by investing in specialized training, certification programs, and mentorship opportunities. Partnering with educational institutions, providing real-world training labs, and offering internships in ICS/OT cybersecurity can help attract new talent. Additionally, continuous training programs for current staff ensure that skills stay up-to-date with evolving threats.

What are the risks of not having a dedicated budget for ICS/OT cybersecurity?

Without a dedicated budget, ICS/OT security measures are often limited, leaving critical systems vulnerable to attack. Lack of funding can result in outdated technology, insufficient training, and inadequate incident response capabilities. A budget that prioritizes both technology and workforce training is essential to align resources with real threats, enabling a robust defense against cyberattacks.

How can organizations prepare for the future of ICS/OT cybersecurity?

To future-proof ICS/OT cybersecurity, organizations should adopt a standards-based security framework, invest in advanced monitoring tools, implement a zero-trust architecture, and build a skilled cybersecurity workforce. Staying informed about emerging threats, new technologies, and regulatory changes will allow organizations to anticipate and respond to evolving risks effectively.


Conclusion: The Future of Your ICS/OT Security Depends on Today’s Action

Industrial systems are increasingly under attack, and the costs of inaction are staggering. With 28% of ICS/OT environments lacking incident response plans, organizations are leaving critical infrastructure exposed to severe risks. Gaps in workforce training, network monitoring, and secure remote access further amplify these vulnerabilities. Now is the time to act decisively: implement rigorous incident response plans, ensure continuous training, and embrace proactive, standards-based security measures. Balancing cutting-edge technology with skilled, prepared teams is the only way to build a resilient security posture.

Call to Action

The threats are real and urgent, but so is the opportunity to defend against them. Start by strengthening your ICS security strategy, allocating budgets that reflect true risk, and investing in ongoing workforce development. The future of your organization’s security—and the safety of critical infrastructure—depends on these actions today.

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